The Duty sets high standards of consumer protection across financial services, and requires firms to put their customers' needs first. Final rules & guidance.
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We protect people by helping them understand some of the most common risks they might come across when using financial services. We publish warnings about firms that are doing business without our authorisation, and we encourage consumers to report scams, potential harm or bad conduct to us.
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If you feel like you’ve been treated unfairly by a financial business, or if you’re unhappy with a financial service, you have the right to complain. While complaining can feel daunting, our rules mean that firms must deal with your complaint fairly, consistently and promptly.
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The FCA is the conduct regulator for around 51,000 financial services firms and financial markets in the UK. The FCA is an independent body, accountable to HM Treasury and to Parliament.
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Find out about the FCA Strategy 2022 to 2025, including our expectations for financial services over the next 3 years and how we'll measure our performance.
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The annual report and accounts for the Financial Conduct Authority for the year ended 31 March 2021.
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Find out more about our enforcement powers, including how we protect consumers and act against firms and individuals that don’t meet our standards. It is important that firms and individuals are held to account when they have caused significant harm to consumers or markets.
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In the UK, nearly all financial service activities must be authorised or registered by us. The FS Register lists all firms and individuals involved with regulated activities that we’ve currently or previously approved. Search the Register.
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We were established on 1 April 2013, taking over conduct and relevant prudential regulation from the Financial Services Authority (FSA). We work across the UK with a head office in London, offices in Leeds and Edinburgh and colleagues in Belfast and Cardiff.
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Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
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Call us. 0800 111 6768 (freephone) 0300 500 8082 (from the UK) +44 207 066 1000 (from abroad) (18001) 0207 066 1000 (next generation text relay) We’re open Monday to Friday, 8am to 6pm and Saturday 9am to 1pm.
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The Financial Conduct Authority (FCA) regulates the financial services industry in the UK. Its role includes protecting consumers, keeping the industry stable, and promoting healthy competition...
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Welcome to the website of the Financial Conduct Authority’s Handbook of rules and guidance. The FCA Handbook contains the complete record of FCA Legal Instruments and presents changes made in a single, consolidated view.
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See our dedicated section to help you stay up-to-date with financial services in the UK.
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This is a collection of the annual report and accounts for the Financial Conduct Authority.
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The Financial Conduct Authority (FCA) in the UK is responsible for authorising and overseeing UK-authorised funds, including approving changes throughout the fund’s lifecycle. These authorised funds can be marketed to retail investors in the UK.
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The Financial Conduct Authority is the conduct regulator for around 50,000 financial services firms and financial markets in the UK and the prudential supervisor for 48,000 firms.
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Firms and individuals must be authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers.
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The Handbook contains the complete record of FCA Legal Instruments made by our Board and presents changes in a single, consolidated view. All regulated firms must comply with our Handbook rules.
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We regulate the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our objectives.
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The Financial Conduct Authority (FCA) regulates the financial services industry in the UK. Its role includes protecting consumers, keeping the industry stable, and promoting healthy competition...
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Financial Conduct Authority (FCA) Annual Report and Accounts 2023/24 (for the year ended 31 March 2024) Ref: ISBN 978-1-5286-4826-4, HC 202 PDF , 5.67 MB , 170 pages
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The Financial Conduct Authority (FCA) regulates the financial services industry in the UK. Its role includes protecting consumers, keeping the industry stable, and promoting healthy...
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